All Systems Operational

Uptime over the past 90 days. View historical uptime.
Gladly Team Solution Operational
90 days ago
99.98 % uptime
Today
Gladly Structured Threads Solution (Legacy) Operational
90 days ago
99.98 % uptime
Today
Admin Operational
90 days ago
100.0 % uptime
Today
APIs, Webhooks and Integrations Operational
90 days ago
100.0 % uptime
Today
Channel - Chat (Glad App) Operational
90 days ago
100.0 % uptime
Today
Channel - Email Operational
90 days ago
100.0 % uptime
Today
Channel - Facebook Messenger Operational
90 days ago
100.0 % uptime
Today
Channel - Instagram Operational
90 days ago
100.0 % uptime
Today
Channel - SMS Operational
90 days ago
100.0 % uptime
Today
Channel - Voice Operational
90 days ago
100.0 % uptime
Today
Channel - WhatsApp Operational
90 days ago
100.0 % uptime
Today
Login Operational
90 days ago
100.0 % uptime
Today
Payments Operational
90 days ago
100.0 % uptime
Today
Reporting Operational
90 days ago
100.0 % uptime
Today
Routing, Prioritization and Workflow Operational
90 days ago
100.0 % uptime
Today
Search Operational
90 days ago
100.0 % uptime
Today
Tasks Operational
90 days ago
100.0 % uptime
Today
Gladly AI Solution Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Apr 12, 2026

No incidents reported today.

Apr 11, 2026

No incidents reported.

Apr 10, 2026

No incidents reported.

Apr 9, 2026

No incidents reported.

Apr 8, 2026

No incidents reported.

Apr 7, 2026

No incidents reported.

Apr 6, 2026

No incidents reported.

Apr 5, 2026

No incidents reported.

Apr 4, 2026

No incidents reported.

Apr 3, 2026

No incidents reported.

Apr 2, 2026

No incidents reported.

Apr 1, 2026
Gladly Login Issues
Resolved - Between 10:43 PM - 10:52 PM PT on 04/01/2026, Agents who refreshed their pages or attempted to login to Gladly were unable to do so. Gladly has issued a hotfix for this, and is operating as expected again.

Please contact Gladly Support if you have any further questions.
Apr 1, 22:43 PDT
Mar 31, 2026

No incidents reported.

Mar 30, 2026

No incidents reported.

Mar 29, 2026

No incidents reported.

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