The scheduled maintenance has been completed.
Sep 18, 22:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 18, 21:00 PDT
We will be undergoing scheduled maintenance during this time.
Sep 14, 16:56 PDT
Gladly will be making a planned upgrade to its caching services on Saturday night (Pacific Time) including Elasticache / Redis version upgrades.
The impact of this is expected to be minimal, as such Agents should experience no interference with their use of Gladly during this time.
In the event of any issues during this maintenance window, don't hesitate to reach out to Gladly Support via the usual channels -> https://help.gladly.com/docs/contact-gladly-support
Sep 14, 16:55 PDT