The scheduled maintenance has been completed.
Jul 23, 01:00 PDT
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 22, 21:02 PDT
Gladly will be making a planned upgrade to its Search infrastructure this Thursday night (Pacific Time).
Gladly Search will experience a brief interruption of service during this time, lasting approximately 20 minutes starting at 12AM (Pacific Time). During this time, Agents will not be able to search for Answers and Conversations, and Customers may experience issues searching for Answers on Help Center. Search may also be slower throughout the maintenance window.
Jul 20, 10:24 PDT