[Scheduled] Routine email maintenance

Scheduled Maintenance Report for Gladly

Completed

The scheduled maintenance has been completed.
Posted Feb 20, 2025 - 21:15 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 20, 2025 - 21:00 PST

Scheduled

Gladly will perform routine infrastructure work on Thursday, February 20 from 9 - 9:15 pm PST.

During this time, incoming emails will be delayed for 15 minutes. Agents will be able to send emails normally without delay.

Please contact Gladly Support with any questions.
Posted Feb 19, 2025 - 17:28 PST
This scheduled maintenance affected: Channel - Email.