Chat & WhatsApp Maintenance Upgrade

Scheduled Maintenance Report for Gladly

Completed

The scheduled maintenance has been completed.

Posted May 21, 2023 - 01:30 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 21, 2023 - 00:00 PDT

Scheduled

Our Chat delivery partner will be performing routine maintenance activity, during the early hours of Sunday, May, 21st, from Midnight to 1.30 am PDT.

During this time period, Agents & Customers may notice intermittent delivery latency for Chat and WhatsApp messages.

Please contact Gladly Support should you have any further questions.

Posted May 19, 2023 - 20:14 PDT

This scheduled maintenance affected: Channel - Chat (Glad App) and Channel - WhatsApp.