Sidekick Maintenance

Scheduled Maintenance Report for Gladly

Completed

The scheduled maintenance has been completed.
Posted Oct 09, 2024 - 21:15 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Oct 09, 2024 - 21:00 PDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 07, 2024 - 14:38 PDT

Update

We will be undergoing scheduled maintenance during this time.
Posted Oct 07, 2024 - 14:37 PDT

Scheduled

During this maintenance window, Sidekick may handoff or send duplicate replies if the Consumer sends multiple messages in quick succession.

Please contact Gladly Support should you have any questions or use this alternative form if you are unable to access our Contact Support page.
Posted Oct 07, 2024 - 14:37 PDT
This scheduled maintenance affected: Gladly Sidekick Solution.