Gladly Login Issues

Incident Report for Gladly

Resolved

Between 10:43 PM - 10:52 PM PT on 04/01/2026, Agents who refreshed their pages or attempted to login to Gladly were unable to do so. Gladly has issued a hotfix for this, and is operating as expected again.

Please contact Gladly Support if you have any further questions.
Posted Apr 01, 2026 - 22:43 PDT