Reporting Maintenance

Scheduled Maintenance Report for Gladly

Completed

The scheduled maintenance has been completed.

Posted Sep 03, 2026 - 00:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 02, 2026 - 23:00 PDT

Update

We will be undergoing scheduled maintenance during this time.

Posted Aug 31, 2026 - 15:30 PDT

Scheduled

We will be performing a reporting infrastructure enhancement on Wednesday, September 2 at 10 PM PT.

During this time, Gladly Reporting features, including OOTB Reports and Insight Builder, will be inaccessible. The core Gladly Team platform and Gladly AI are not expected to be affected.

If you have questions or run into issues, please contact Gladly Support. If you are unable to access that page, use this alternative form.

Posted Aug 31, 2026 - 15:15 PDT

This scheduled maintenance affected: Reporting.